How Can We Help You?

1 Sign Up

Visit Livaramed and click Start Your Free Trial. Enter your email address and create a secure password. You'll receive a verification email — click the link to confirm your account.

2 Verify Your Email

Check your inbox (and spam folder) for the verification email. Click the confirmation link to activate your account. This step ensures the security of your medical data.

3 Set Up Security

We strongly recommend enabling two-factor authentication (2FA) during setup. Your medical data is sensitive — 2FA ensures that even if your password is compromised, your account remains protected.

What to Tell Livaramed

Start with whatever feels most natural. Some good starting points:

• "Here's my situation..." — Describe your current symptoms, how long they've been happening, and what doctors have told you so far.
• "I was diagnosed with [condition] and I want to understand it better." — Livaramed can provide context, explain lab results, and help you prepare questions for your doctor.
• "I'm not sure what's wrong but here's what I've been experiencing..." — Livaramed uses a differential reasoning protocol. It will ask follow-up questions before jumping to conclusions, considering common causes before rare conditions.
• "I feel terrible right now. Can you help?" — The "Feel Better Now" action asks what's going on first, then provides structured relief strategies using your complete medical context.

What Livaramed Remembers

On Standard and Premium plans, Livaramed has persistent memory. This means:

• Everything you tell Livaramed in conversation is remembered across sessions.
• Lab results, symptoms, medications you mention are incorporated into your medical context.
• Future conversations build on past ones — you never have to repeat your history.
• Your complete conversation history is loaded into every new session, so Livaramed always has the full picture.

Supported Document Types

How It Works

1. Navigate to the Analysis tab and click Upload Document.
2. Select one or more PDF files from your device.
3. Livaramed extracts the data and incorporates it into your medical profile.
4. You'll see the results in your Analysis dashboard, including flagged values, trends, and how they relate to your existing medical history.

How Conversations Work

Every conversation in Livaramed is more than a simple chatbot exchange. Here's what makes it different:

• Full Context: Livaramed loads your entire knowledge base, medical context, and all past conversation transcripts into every new session. It never starts from zero.
• Structured Actions: Beyond free-form chat, Livaramed offers quick actions like "Feel Better Now," "Prepare for Appointment," and "Explain My Labs" that trigger structured, comprehensive responses.
• Differential Reasoning: When you describe new symptoms, Livaramed asks questions first before suggesting hypotheses. It considers common causes before attributing symptoms to known conditions, but if something clearly matches a known pattern, it says so directly.
• Conversation Management: You can create multiple conversations, view past sessions in the sidebar, and delete conversations you no longer need.

What You'll Get

• Daily Schedules: Medication timing, supplement protocols, and lifestyle recommendations organized into a clear daily routine.
• Shopping Lists: Supplements, OTC medications, and supplies recommended as part of your treatment protocol, organized by category with brand-agnostic recommendations.
• Protocol Rationale: Every recommendation includes an explanation of why it's relevant to your specific condition, with references to the medical literature where applicable.
• Doctor Discussion Guide: Each protocol includes a summary designed to share with your physician, with suggested questions and talking points.

What's Stored in Your Records

• Medical Profile: Your complete health information — diagnoses, medications, allergies, family history, and more. Updated from both direct edits and information shared in conversations.
• Lab History: Every lab result you've uploaded, organized chronologically with trend tracking. Out-of-range values are flagged and connected to your symptom history.
• Hypotheses: All diagnostic hypotheses Livaramed has generated, with their supporting evidence, confidence levels, and current status (active, investigating, resolved, ruled out).
• Uploaded Documents: Every medical document you've shared with Livaramed, securely stored and easily accessible.

HIPAA-ready means our architecture implements the technical safeguards required by the HIPAA Security Rule, including:

• Encryption of protected health information (PHI) at rest and in transit
• Access controls with unique user identification
• Audit controls and activity logging
• Automatic session timeout
• Data backup and disaster recovery procedures

Livaramed is a direct-to-consumer application where you control your data. HIPAA's full regulatory requirements apply to covered entities (healthcare providers, insurers) and their business associates. We voluntarily adopt HIPAA-level security standards because your medical data deserves the highest level of protection, regardless of regulatory requirements.

Setup Steps

1. Go to Settings > Security in your Livaramed account.
2. Click Enable Two-Factor Authentication.
3. Scan the QR code with your authenticator app (Google Authenticator, Authy, or any TOTP-compatible app).
4. Enter the 6-digit code to confirm setup.
5. Save your recovery codes in a secure location. If you lose access to your authenticator, these codes are the only way back in.

Who Can See Your Data

Only you. Livaramed staff do not access individual patient data unless you explicitly grant permission for a support request. There is no "admin view" of your medical records. Your data is encrypted with keys that are unique to your account.

Hypotheses Are Not Diagnoses

When Livaramed generates a "diagnostic hypothesis," it is offering a potential explanation based on the data available in your profile. This is not a medical diagnosis. Key differences:

• A diagnosis requires a licensed healthcare professional who can examine you, order tests, and apply clinical judgment.
• A hypothesis is a suggested direction for investigation — something to bring to your doctor and discuss.
• AI can identify patterns in data, but it cannot replace the clinical expertise, physical examination, and contextual judgment of a trained physician.
• Livaramed's hypotheses should be treated as starting points for conversation with your doctor, not as conclusions.

FDA Status

Livaramed is not a medical device and has not been evaluated, cleared, or approved by the U.S. Food and Drug Administration (FDA). It is classified as a general wellness and informational tool. Livaramed provides health information and educational content; it does not provide medical advice, and its outputs should not be used as the sole basis for any medical decision.

AI Accuracy

Livaramed is powered by Claude, an AI model by Anthropic. Research shows AI with comprehensive patient context achieves 59.1% diagnostic accuracy on challenging cases compared to 33.6% unassisted (Nature 2025). However, AI can and does make errors. Hypotheses should always be validated by a medical professional. Livaramed uses a differential reasoning protocol that considers common causes before rare conditions and asks clarifying questions before jumping to conclusions.

Automatic Crisis Detection

Livaramed includes automatic detection: if your messages indicate a medical emergency or mental health crisis, the app will prominently display crisis resources including 911, the 988 Suicide & Crisis Lifeline, and Crisis Text Line. These resources are always free and available 24/7.